NICE Senior Product Marketing Manager 

United States, Georgia, Atlanta 

797797114

This position requires close interaction with product management, product marketing, sales, and others across NICE to accelerate adoption of CXone Mpower, from the perspective of AI platform benefits.

How will you make an impact?

• Differentiated positioning, messaging, and storytelling for internal and customer-facing CXone Mpower AI platform content
• High-impact sales enablement content and programs, including training
• Engaging thought leadership, from concept to execution
• Targeted use cases, win stories, case studies
• Collaborative work with customer speakers for in-person events, webinars
• Distinct Analyst Relations content for RFIs, briefings, etc.

Have you got what it takes?

• An inherent interest in the transformative business outcomes of AI-powered Customer Service automation.
• Experience in B2B marketing of enterprise software, preferably in customer service arena and with large enterprise customers.
• A desire to work with a diverse group of talented people to accelerate growth and continuously entrench our market leadership.
• Motivation to get and tell the story on differentiating technical elements of CXone Mpower AI platform
• Expertise, or interest in developing subject matter expertise, in open platform technologies
• A natural affinity with working with sales to accelerate deals through the funnel
• The ability to translate technology features into differentiating value propositions and leverage market, competitive, and customer knowledge into business outcome focused storylines and materials
• Commitment to and interest in managing, tracking, and delivering multiple projects simultaneously on deadline
• Excellent written and verbal communication skills, and effective presentation capabilities
• Ability to work cross-functionally with peer group, senior leadership, and independently to achieve business goals
• Excellent influence and consensus-building skills
• A bachelor’s degree in business management, Marketing or related field or equivalent work experience required
• 6+ years of experience in software product marketing

This job description is not intended to be all-inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.

This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.​

Director, Product Marketing
Individual Contributor