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GE HealthCare Biomedical Technician III - Cincinnati OH 
United States, Ohio 
795962542

15.08.2024

Responsibilities :

  • Evaluate complex customer biomedical equipment issues, implement appropriate repairs, perform PM and safety/environmental inspections, and maintain effective customer relations.

  • Lead others as needed regarding appropriate GE policies, procedures, hospital protocol, and complete necessary documentation.

  • Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer satisfaction.

  • Effectively communicate and partner with teammates and colleagues.

  • Implement GE/customer facility contract and support customer and business goals/objectives.

  • Lead, instruct, and assist technicians on basic and complex repairs/resolution.

  • Work as a member of local team to provide efficient service delivery to all accounts within the assigned area (includes delegating tasks and performing administrative duties).

  • Proactively reach out to others on team (e.g., provide help, share best practices, mentor others).

  • Share on-call responsibility.

  • Document all repair actions and submit reports/summaries according to schedule.

  • Ensure proper care of spares, tools, and test equipment, and ensure calibration.

  • Maintain approved parts inventory.

  • Manage vendor's service delivery processes in compliance with GE policies, as instructed.

  • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction.

  • May perform role of site leader (e.g., direct activities of fellow BMET's assigned to site, engage in a more interactive customer relationship, interact with customer leadership, participate in a Safety Committee).

  • Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

Qualifications :

  • Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering,

  • or related field and 4+ years of experience servicing medical equipment;

  • OR equivalent military education and 4+ years of experience servicing medical equipment;

  • OR High School Diploma/GED and 6+ years of experience servicing medical equipment.

  • Proficiency in completing electronic documentation using technological tools (e.g., Ipad, Iphone) and familiar with technological programs (e.g., Microsoft Office).

  • Experience developing and maintaining good customer relations at all levels (e.g., nurses, doctors, leadership).

  • Experience interfacing with both internal team members and external customers as part of a solution

  • based service process.

  • Strong communication skills with the ability to communicate technical issues to the customer in an easy to understand manner.

  • Ability to work independently and as a team to implement solutions through problem solving.

  • The successful applicant must comply with GEHC's standard background check, including a post-offer drug test.

  • In addition, during employment, the employee must comply with all customer access policies, including but not limited to obtaining and/or providing proof of required immunizations, and additional drug tests or background checks (including a federal government background check if assigned to support a contract with the federal government).

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