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Google Training Process Enablement Manager 
United States, California, Los Angeles 
795495440

Yesterday

This role may also be located in our Playa Vista, CA campus.Applicants in the County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following:.
Minimum qualifications:
  • Bachelor's degree in HR, Business, a related field, or equivalent practical experience.
  • 5 years of experience in a project management role.
  • 5 years of experience in training development and workflow management.
  • 4 years of experience working with incident response management or scaled support operations.
  • 4 years of experience in escalation management.

Preferred qualifications:
  • Experience working cross-functionally with PR, Marketing, Product, Trust and Safety, Legal teams.
  • Experience in developing and delivering training content.
  • Experience in designing and executing operational exercises.
  • Experience in using AI to facilitate training development and delivery.
  • Experience with writing executive communications.