Honeywell Advanced Field Service Engineer 

United States, Oregon 

794824090

You will drive timely identification, investigation, resolution, root cause analysis and replication of advanced system issues experienced by our field team. You will support focus on accuracy, timely feedback, and customer satisfaction. You will develop broad understanding of customer needs. You will support the knowledge-sharing mindset, methodology, and tools. You will help develop standard work for our Field Organization.

Key Responsibilities

• Ability to troubleshoot & solve complex problems
• Provide direct support to Internal & External Customers
• Facilitate issue identification and analysis; Investigate and resolve technical issues
• Provides timely, detailed and accurate reports on analysis work performed
• Demonstrates ability to handle challenging projects to ensure customer satisfaction
• Accountable for team technical competency & skills certification
• Interacts with multiple disciplines and personnel within organizations
• Effective written and verbal communication skills
• Highly motivated, organized and able to work independently
• A collaborative and cooperative attitude

YOU MUST HAVE

• • 5+ years of experience in manufacturing technicalinstallations or engineering (electrical or mechanical devices) or completion of military technical training and field experience
• Strong knowledge of electrical and mechanical systems
• Proficiency in the Microsoft Office suite (Excel, Word, SharePoint, and PowerPoint.

WE VALUE

• Significant experience applying best practices
• Strong project management skills
• Experience in the industry is preferred
• Strong continuous improvement mindset, strong leadership impact
• Experience with Salesforce.com, SharePoint, SAP ECC & CRM, Excel
• Excellent organization skills
• An ability to train others
• An ability to motivate a team

• JOB ID: req483363
• Category: Customer Experience
• Location: HON LOC NOT AVAIL IN STATE,Oregon,Oregon,99999,United States
• Nonexempt