Proactively identify Transformation opportunities within large E2E Managed Services.
Engage customer C-levels and influence their decisions around outsourcing and transformation.
Research and benchmark best practice to inform improvement and change, seek new ideas from inside and outside the business and identify innovative solutions.
Achieve business and related targets and objectives.
Drive a business growth strategy
Build and cultivate high-level relationships with customers as appropriate.
Own and lead the transformation program related matters as well as resolve key issues and escalations in that domain.
Build strong teams and motivate them to achieve beyond expectations while fostering an environment of mutual respect and teamwork
Communicate effectively and frequently at all levels of the organization.
KEY SKILLS AND EXPERIENCE
You have:
Excellent knowledge about the business and the dynamics of the communications industry, incl. competitor trends.
Experience in project/program management and familiar with transformation strategies and strategic change management
Proven track record of successful running or selling complex transformation programs.
Confident and charismatic interpersonal skills - good negotiator - Ability to convince and influence others
Team spirit and enthusiasm, self-starter, and an autonomous player
Strive for high standards in customer satisfaction, quality, and responsiveness towards customers
Able to design complex programs that combine strategic, operational, management, human, budgetary, capacity, relational and temporal aspects.
High degree of flexibility and initiative, with good time management and organizational skills
Contributes to the development of business with innovative solutions and ideas to drive incremental revenue
Strong business acumen in planning and organizing, information integration, decision-making and ability to achieve results while focusing on the customer requirements and business success
Can work under pressure and maintain the engagement levels and quality during long sales cycles.
Excellent written, communication and presentation skills with fluency in English
Nokia has received the following recognitions for its commitment to inclusion & equality:
One of the World’s Most Ethical Companies by Ethisphere
Gender-Equality Index by Bloomberg
Workplace Pride Global Benchmark
Join us and be part of a company where you will feel included and empowered to succeed.
Job Info
Job CategoryCustomer Services
Posting Date11/21/2024, 09:57 PM
Locations111 Pacific Highway, Sydney, New South Wales, 2060, AU