Microsoft Sales Excellence Manager 

Taiwan, Taoyuan City 

79347210

We’re hiring a proactive, analytically-mindedSales Excellence ManagerThis role is equal parts strategist, builder, and operator—and will be critical in driving performance insights, sales forecasting, and operational execution across a growing$7B+ enterprise. This is a non-quota carrying role that provides strategic and operational support to sales leaders and account teams. You’ll partner closely with Sales GMs and cross-functional leaders to lead the forecasting rhythm, improve reporting, and streamline processes that support pipeline and consumption growth. You'll be supporting sales leaders aligned to these three Solution Areas:

• Biz Apps – Microsoft’s suite of tools (like Dynamics 365 and Power Platform) that help businesses run core operations like CRM, ERP, and workflow automation.
• Unified – Our premier support offering that bundles proactive and reactive services to help customers get the most out of their Microsoft investments.
• ISD (Industry Solutions Delivery) – Microsoft’s internal consulting arm that partners with strategic customers to drive digital transformation, cloud adoption, and delivery execution.

Required/minimum qualifications

• 4+ years experience in sales, sales operations/management, account management, program management, business development, marketing, consulting, or a related field
  • OR equivalent experience.
• 3+ years of experience using data to drive business outcomes or inform business decisions.
• 3+ years of experience managing relationships with stakeholders, clients, and/or customers.
• Advanced Excel skills, including comfort with modeling and common formulas (e.g., SUMIFS, INDEX/MATCH, pivot tables)

Additional or Preferred Qualifications

• Bachelor's Degree in a related field.
• 3+ years managing projects, including planning, managing timelines, and tracking progress, and/or change management experience.
• Power BI or dashboarding tool experience
• CRM experience (Salesforce, Dynamics, etc.)
• Familiarity with ERP/CRM sales cycles and terminology
• Understanding of key enterprise processes (e.g., order-to-cash, procure-to-pay)
• Exposure to consulting or post-sales customer success teams
• Collaborative working style—able to partner across Sales, Finance, Ops, and other cross-functional teams to drive shared goals
• Comfortable navigating ambiguity, shifting priorities, and independently identifying areas to add value

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until May, 9, 2025.

• Forecasting & Rhythm of Business (ROB):Lead the monthly forecasting process across Unified, ISD, and Biz Apps. Deliver accurate, forward-looking views of performance and support decision-making across multiple stakeholder groups.
• Pipeline Insights & Execution Support: Partner with sales leaders to monitor pipeline health, surface friction points, and provide recommendations that focus teams on the right opportunities.
• Tooling & Process Improvement: Identify manual processes that need modernization and build scalable tools and dashboards to support better decision-making. Strong Excel skills required; Power BI or equivalent dashboard experience is a plus.
• Cross-Functional Planning: Support fiscal year planning, sales strategy development, and org transitions in collaboration with Finance, Segment Leaders, and Sales Ops.
• Proactive Insight Generation: Anticipate business needs and drive insights without waiting for direction. The best ideas won’t always be assigned—they’ll be driven by you.
• Embody our and