Your Role and Responsibilities
- Deep understanding of user-centred design methods and standard processes
- Demonstrated desire to continually improve on processes
- The ability to thrive in a fast-paced, collaborative, agile environment while producing great design work on tight deadlines
- The ability to explore ideas, persuade others, and build consensus on fast-moving projects with varying degrees of ambiguity
- Self-motivation; ability to produce results both independently and as part of a team
- Strong communication and active listening skills, with an ability to build and develop close, trusting relationships
- Experience using multiple approaches, including analytics and user research, to drive decisions and develop product iterations
- Ability to distil and reframe problems, then define a framework for resolution, generating clear, elegant solutions for complex challenges
- Systems thinking; ability to step back and see a project’s larger ecosystem, with a focus on solutions that improve not just one feature but the entire user flow
- Demonstrated behaviours, attitudes, actions, and judgments that inspire employees to follow and other leaders to trust
Required Technical and Professional Expertise
- 5+ years professional experience in product design, with a focus on both UX/UI design
- Expertise in design thinking/human-centered design
- Bachelor’s degree in design, Human-Computer Interaction, or equivalent certification
- Proven track record of working design projects from concept to completion.
- Strong understanding of usability principles and best practices in web and mobile design.
- Excellent communication skills and ability to collaborate effectively with cross-functional teams.
- Portfolio showcasing a range of projects that demonstrate your design process, research methodologies, and problem-solving skills.
- In-depth knowledge and experience within a relevant design discipline (User Research, User-Experience Design, Visual Design, Interaction Design)
- Strong interest in complex, technical systems
- Strong written and verbal communication skills (i.e. storytelling and documentation)
- Experience using agile principles towards the delivery of product
- Develop mid-level literacy in AI
- Proficiency with design and research tools such as Figma, Adobe Suite, Mural, Airtable, Keynote, research survey tools, and other design software
Preferred Technical and Professional Expertise