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If you like to work with new technologies and optimizing existing technology have experience participating in network/systems support for a large-scale enterprise or service provider environment, we would love for you to apply. Your work will play a key role in driving the stability and sustainability of next-generation IP networks.Why AWSWork/Life Balance
Mentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.Key job responsibilities• Create and implement changes on the network.
• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.
• Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.
• Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low-level application interaction, Unix systems, and new age networking software tools.
• Drive and support innovation from Top of Rack to the Network Border, and everything in between.
• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.
• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as, assist with the deployment and sustaining of networking software tools.
• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.
• Deliver simple, sustainable, and repeatable solutions and processes.
• Collaborate with the highest tier escalation engineers/resolvers.
• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.A day in the life• Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.
• Manage customers during problem resolution and operating efficiently under pressure.
• Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
• Travel to data center/network sites and Amazon/customer offices as needed.
- 4+ years of major internet routing protocols experience
- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience
- Bachelor’s degree in a technical discipline or equivalent experience in a large–scale network environment.
- 4+ years of experience developing engineering, deployment, or operations mechanisms to support IP network and/or networking systems.
- 4+ years of experience in a technical on-call capacity, responding to customer impacting events, mitigating and root cause analysis of those events.
- Thorough understanding of TCP/IP networking, IP routing, Server Load Balancing, and Network Security architecture and core technologies such as IP, TCP, OSPF/IS-IS, BGP, MPLS, Server Load Balancers, Firewalls, ACLs, DNS, DHCP, IPAM, LDAP, NFS, etc.
- Experience with one or more of the following router, server load balancer, and firewall vendor platforms: Cisco, Juniper, Alcatel-Lucent, Arista, Brocade, Extreme, Citrix, F5, Fortinet, Palo Alto, etc.
- In-depth knowledge of, and experience with networking and/or systems technologies.
- Knowledge of network hardware and packet forwarding architectures.
- Experience working in virtualized enterprise networking environments.
- Software development/programming.
- Must be comfortable working in a Linux/Unix environment.
- Ability to work in and keep up with a fast-moving environment via effective prioritization and time management.
- A relevant degree in a related technical discipline or equivalent experience in a large – scale network environment
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