Amazon Head Technical Solutions & Analytics Programmatic 

United States, New York, New York 

790166990

Our Ad Tech Sales and Services organization is seeking its Global Head of Programmatic Technical Solutions & Analytics, based in New York City (preferred) or London.Key job responsibilities
A day in the life
The successful candidate will have:
* Demonstrated success in navigating a high level of ambiguity, experience in cross-matrixed organizations.
* Strong communication skills and experience working across diverse stakeholder groups
* Proven track record on technology and data products/service
* Expertise in leading a global technical professional services organization to maximum efficiency, productivity, and quality
* Technical skills to reproduce customer issues and/or performing data queries to investigate issues and generate insights as to the root causes of the issues.
* Track record in the effective and efficient delivery of customer experience improvements through service enhancements, product automation, and process improvements
* Ability to anticipate bottlenecks, assess risks, mitigate issues, provide escalation management, and make tradeoffs
* Strong analytical skills and be comfortable working with data to develop new opportunity areas, track program metrics, and use findings to influence business decisions.
* A collaborative approach with other leaders to ensure a favorable mix of global consistency and in-market customization for all team initiatives

* Demonstrated success in navigating a high level of ambiguity, experience in cross-matrixed organizations.
* Strong communication skills and experience working across diverse stakeholder groups
* Proven track record on technology and data products/service
* Expertise in leading a global technical professional services organization to maximum efficiency, productivity, and quality
* Technical skills to reproduce customer issues and/or performing data queries to investigate issues and generate insights as to the root causes of the issues.
* Track record in the effective and efficient delivery of customer experience improvements through service enhancements, product automation, and process improvements
* Ability to anticipate bottlenecks, assess risks, mitigate issues, provide escalation management, and make tradeoffs
* Strong analytical skills and be comfortable working with data to develop new opportunity areas, track program metrics, and use findings to influence business decisions.
* A collaborative approach with other leaders to ensure a favorable mix of global consistency and in-market customization for all team initiatives* BA/BS degree or commensurate experience
* Have 12 years of experience in digital advertising services and/or large-scale customer enablement teams and
* minimum of 5 years management experience
* Proven track record of influencing internal and external stakeholders and impeccable communication skills across multiple leadership levels of an organization and experience building and delivering large-scale strategic initiatives for customer-facing teams
* Excellent oral and written communication skills with ability to establish credibility and influence with technical and non-technical business owners
* Quantitative analytical abilities, experience with “big data” and ability to handle changing priorities and use good judgment when working in stressful situations including: (1) Experience in technical writing and documentation, (2) Advanced SQL, (3) Basic scripting/programming (e.g., Python)
* Significant technical and operational experience with multiple domain areas of programmatic advertising technologies (DSP, RTB, bid shading, machine learning optimization, ad verification, ad tracking, ad attribution, etc.)
* Applied knowledge of measurement, statistics and program evaluation; and knowledge of data visualization tools (e.g. QuickSight, Tableau)
* Curiosity to dig deeply into technical details (e.g. key dependencies) with customers and internal technical stakeholders to solve a technical problem

* Proven track record of managing teams ideally in more than one continent
* Masters/MBA or commensurate experience
* Experience with services or products within the ad technology or programmatic advertising space
* Advanced knowledge of DSP within Ad Platform architecture (bidding engines, second-price vs first-price auctions, pixeling and tag managers) and Audience Data Platforms
* Basic to Intermediate knowledge of AMC capabilities and data-driven solutioning and Amazon Web Service (AWS) capabilities