Ebay Onboarding Activation Specialist 

United Kingdom, England, London 

789571103

What you will accomplish:

• Facilitate the seller onboarding process, including vetting the seller applications and introducing new sellers and businesses to live-streaming on eBay

• Support ongoing communications to customers who engage with eBay Live events - including providing feedback to sellers on events and mentorship on how to run successful events on eBay

• Identify and triage customer feedback to relevant teams; collaborate with the Live Product team to troubleshoot issues

• Actively run event calendars with sellers and eBay cross-functional teams, including supporting on event planning, production & execution of new event formats

• Support certain livestream events in-person (requires travel) with event creation on eBay platform, active content moderation and other event admin tasks during such events

• Work closely with the legal, analytics, product and operations teams to introduce and improve policies and processes that help protect buyers and sellers.

What you will bring:

• Experience and interest in live selling formats

• Deep understanding of our platform

• Strong project management, organisation, and partner engagement skills

• Strong verbal and written communication skills

• Customer empathy

• Data based approach to decision making

• Ability and willingness to travel to support events including at weekends