Uber Risk & Compliance Specialist Screenings 

United States, West Virginia 

787900493

We are looking for a Risk & Compliance Specialist to support efforts within our Phoenix, AZ Center of Excellence (COE) located at 201 E. Washington St. As a Screenings Specialist you will be tasked in quickly and accurately completing process work on a variety of mission-critical tasks that are too critical or too new to move to a permanent home. This role relies on multiple tools and modalities to ensure our supply is not impacted by regulatory change. This entry level role changes daily. Your Monday will not look like your Friday and maintaining an open mind to these changes is crucial.

* * Uber does not provide visa sponsorship for this role * *

• Perform basic research and data entry related to multiple crucial projects
• Maintain top tier interpersonal skills and integrity while delivering outstanding customer service
• Be able to learn and master multiple systems used within the workplace
• Communicate quickly and effectively
• Become an expert on processes and engage in sophisticated problem solving
• Follow process guides to complete tasks and provide support to various crucial initiatives
• Update and audit partner documentation

• 6+ months experience or internship in a compliance and or risk /quality focused industry such as banking, insurance underwriting, or lending, though others are acceptable

• Excellent written and verbal communication skills, including the ability to listen effectively and switch tones between internal and external customer communication
• Ability to multitask, prioritize, and handle time effectively
• Excellent interpersonal skills, integrity, and follow-through on tasks
• Must work well in a team environment, contributing to a collaborative work environment where people learn from one another and continuously improve processes on behalf of users
• Basic analytical/technical skills & Detail-oriented
• Previous experience in phone based customer service
• Basic Excel or Google Sheets skills
• Ability to work with sensitive customer information
• Ability to work weekend shifts are required

Schedule: 50/50 Hybrid (most be flexible below)

Sun-Wed 6a-5p

Wed-Sat 6a-5p

M-F 7:30-4

For Phoenix, AZ-based roles: The base hourly rate amount for this role is USD$20.50 per hour.

You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link .