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Honeywell Customer Experience Specialist Spain, Castile and León, Condado de Treviño 786864704
18.02.2025
You will report directly to our Customer Service Manager and you'll work out of our designated location on a hybrid work schedule.
KEY RESPONSIBILITIES• Manage customer inquiries and provide timely and accurate responses
• Resolve customer issues and complaints to ensure customer satisfaction
• Collaborate with cross-functional teams to address customer needs and provide solutions
• Maintain accurate records of customer interactions and transactions
• Identify opportunities for process improvements to enhance the customer experience
YOU MUST HAVE• Minimum of 3 years of experience in customer service or a related field
• Strong communication and interpersonal skills
• Excellent problem-solving abilities
• Customer-centric mindset
• Advanced English level
WE VALUE• Bachelor's degree in Business Administration or a related field
• Knowledge of CRM software and systems
• Ability to handle challenging customer situations with empathy and professionalism
Additional Information
- JOB ID: req480988
- Category: Customer Experience
- Location: Av. Santa Fe No 94,Torre "A" piso 1,Mexico City,CIUDAD DE MEXICO,01210,Mexico
- Nonexempt
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