Samsung Quality Assurance Engineer 

United States, Arizona, Prescott 

786444

Role and Responsibilities

• Collaborate with client-side Project Management, R&D, and QA teams to gather project requirements and information for creating project plans
• Conduct pre and post launch device failure analysis, lead root cause discoveries, and generate issue resolutions
• Serve as a two-way communication bridge between customers and internal teams to verify wide scope quality issues, causes, and solutions across device hardware, software, components, processes, ETC.
• Investigate and capture various system logs and assist in R&D debugging of both SW and HW
• Serve as technical expert and point of contact to client, R&D, 3rd party lab representatives, contractors, and teammates
• Understand various testing methods to conduct tests and support to select and manage tests for changed/new items
• Support testing planning for each stage, testing result identification and field test based on a verification plan

Skills and Qualifications

• Bachelor's degree in Engineering, preferably in Computer Science, Computer Engineering, and Electrical Engineering or equivalent level of work experience
• Minimum 1-2 years of experience in wireless industry preferred in Mobile QA or Mobile testing
• Korean (business proficiency) and English (business proficiency)speaking/reading/writingability is required
• Able to utilize AI-based tool or models to enhance QA efficiency

• Proven experience with field data analysis and return/defect data tracking

Necessary Skills/Attributes

• Outstanding Communication Skills Required, Both Written & Verbal.
• Must be a team player.
• Detail oriented - taking data, using Excel, and making meaningfultables/graphs/averages.
• Comfort and ability to use all types of electronic lab test equipment isplus