

Travel Requirements: Approximately 20%
Essential Duties & Responsibilities:
1. Develop and maintain a library of standard medical response documents (ie, standard response letters, frequently
asked questions [FAQs]) for use in response to medical and product -related inquiries from healthcare
professionals and consumersguidance documents, as well as high ethical standards
3. Provide direction and guidance to external Contact Center staff on handling of unsolicited requests received in the
Medical Information Contact Center and provide FAQs and unique responses as necessary
4. Serve as a mentor and resource to other medical information staff members, including external Medical
Information Contact Center specialists
5. Respond verbally to inquiries from healthcare professionals and consumers as necessary
6. Review cases received in the Contact Center and identify training needs related to knowledge about Teva
product(s), related programs and disease state information
7. Assist management with Quality Control activities and monitoring of phone calls from the external Contact Center8. Provide Medical/Scientific review of all activities submitted through Teva Healthcare Interactions Portal (HIP)
involving payment to external healthcare professionals
9. Take responsibility as the primary point of contact for medical review of materials used in external10. Assist with medical review of formulary dossiers developed by GHEOV department and manage their distribution
through the external Contact Center
11. Assist with development, review and/or maintenance of product and disease-related slide kits in collaboration
with other Medical Affairs personnel
12. Provide medical support for Marketing and Sales Training departments (eg, development of promotional and/or sales training materials for advisory boards, consultant, and speaker training meetings) including working directly
with their respective vendors
13. Provide medical information support at medical/scientific conferences
14. Provide strategic input and support to the NAMA Medical Team(s) and Medical Affairs Operating Plan(s) for15. Assist with review of product labeling and/or monographs for inclusion in compendia (ie, PDR, Drug Facts and
Comparison, NCCN Guidelines, AHFS-DI, Medical Letter, etc.)
16. Prepare and participate in medical and scientific presentations for internal (eg, sales training, new product launch)
or external (e.g., managed care organizations) purposes
17. Assist in the overall development and management of the department
18. Demonstrate independence and initiative to develop and implement solutions
Education Required:R.Ph. or R.N. with 5 or more years of experience in medical information or related area involving writing, communication and scientific skills (e.g., Clinical Research, Scientific Communications, Medical Science Liaison)
M.S., Pharm.D., Ph.D. with 3 or more years of experience in medical information or related
area involving writing, communication and scientific skills (e.g., Clinical Research, Scientific Communications, Medical Science Liaison)
Experience Required:Three-five years of experience in medical information or related area involving writing, communication and scientific skills
• Displays proficiency with computer applications, particularly MS Office Suite; familiarity with navigating the internet and use of search engines
• Attention to detail and documentation
• Scientific expertise in assigned therapeutic area(s)
• Excellent interpersonal, written, and verbal communications skills are essential
• Adequate knowledge and experience with computer programs and database systems
• Strong working knowledge of the FDA Code of Federal Regulations and guidance documents
Experience Preferred: Experience with review of promotional materials is preferred; Experience with labeling and
managed care organizations are a plus
Specialized or Technical Knowledge Licenses, Certifications needed:
Functional Knowledge:
Company/Industry Related Knowledge: • Keen understanding of the pharmaceutical marketplace and industry as it pertains to medical information-related activities
Strong working knowledge and experience in medical review of educational, promotional, and scientific materials
The annual starting salary for this position is between $117,000 – $147,000 annually. Factors which may affect starting salary within this range and level of role may include geography/market, skills, education, experience and other qualifications of the successful candidate.
We offer a competitive benefits package, including:
The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.
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