Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Manage key relationships – Work with engineering, architecture, analytics, automation team and a diverse set of product teams to understand their needs and program goals
- Communicate effectively and frequently – Be vocal. Share the product vision with the teams and articulate the questions and answers needed to build the right features
- Be a center for knowledge – Take your deep curiosity about the digital experience space and a desire to connect that curiosity and knowledge to the teams that can effect change
- Be a Technical & Customer Problem Solver – Ask questions and define the problem and where our platform sits in the Chase ecosystem. Understand the technologies and approaches in use and those we should be using to drive our objectives for these technical products
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Advanced knowledge of web page development, troubleshooting, and service interaction.
- People management experience and working within a matrix hierarchy.
- Experience or equivalent expertise in React or other similar language and UI software development, delivery, and architecture.
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Work with your Tech partner to establish the architectural expectations
- Research what other companies and teams are doing within their sites and look to bring back. Be naturally inquisitive and a problem solver
- Experience Working across customers to discover, share, educate on new technical features necessary
- Ability to Manage key relationships – Work with engineering, architecture, analytics, automation team and a diverse set of product teams to understand their needs and program goals
- Ability to create and set the vision
- Communicate effectively and frequently – Be vocal. Share the product vision with the teams and articulate the questions and answers needed to build the right features