Taboola Advertiser Customer Success Content Review Lead 

United States, New York, New York 

782249422

What skills and qualifications do I need?

For this role it is essential that you have:

• A highly analytical and critical thinker. Excellent attention to detail and the ability to remain organized.
• Sensitivity to the day-to-day of Advertiser AMs and the nature of addressing policy violations.
• An understanding of the core KPI’s of the online advertising industry.
• Understanding of Taboola’s product, jargon and offstage.
• Experience working with Taboola BI tools (QlikView, Tableau, etc.) – advantage.
• Experience working with SFDC.
• Analytical and operational mindset, geared towards driving tangible results.
• Proficiency in Excel.
• A proactive and passionate attitude towards data and problem-solving.
• Self-starter, fast-learner, able to think big and move fast.
• Strong communications skills, verbal and written.

As an, you will:

• Demonstrate ownership for own market, constantly seek and identify policy opportunities within the region.
• Have a deep understanding of the region’s advertisers objectives (strategic customers, opportunities, pain points etc.) and report all region’s metrics including insights and course of action.
• Nurture long term relationships with regions’ AMs to promote quality content on the web.
• Improving processes and aligning with different functions and efforts in operations, following and ensuring execution and meeting personal KPIs to ensure the success of your local market.
• Analyze the region’s trends, pain points and opportunities and lead new processes and initiatives according to data
• Evaluate and forecast local region needs by collecting stakeholders’ feedback, experience and insights on the overall experience working with the content review team
• Responsible for enhancing and maintaining the region’s SLA, approval rate, # of campaigns in the pre approval list QoQ.
• Conduct policy and content review related training to clients when needed.
• Cooperate with Quality lead to ensure high content quality and reduce inconsistencies in respective regions.
• Cooperate with other Regional Leads to analyze overall trends and identify overarching pain points and opportunities to work on QoQ.

Why Taboola?

• If you ask our employees what they love about Taboola they will tell you that here they are able to discover their best professional self, explore where they can grow to, and learn from and together with smart and talented people.
• We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, BuzzFeed, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
• Taboola NYC offers generous health, medical and dental coverage, 401k matching, a fully-stocked kitchen, and various gym partnerships.

The pay range for this position in New York is $70,000 - $80,000. The pay offered may vary depending on several factors such as job-related knowledge, skills, and experience. We may offer several perks as part of the compensation package that include a discretionary bonus, equity, flexible PTO, medical/dental/vision insurance, a competitive 401(k) match, paid parental leave, etc.