KLA SKBU EBI Customer Support Engineer 

South Korea 

78119892

Qualifications

• Evaluate, analyze, diagnose, and troubleshoot technical equipment problems via telephone or at customer sites. Ensure equipment enhances customer production. Repair and update equipment at customer facilities.
• Manage and maintain tools installed at various customer sites. Also manage and perform requirements from HQ, such as FCO and software upgrades.
• Repair system-level problems (which have multiple causes and for which no standard procedures exist) based on the engineer's technical knowledge, education, training, and certification.
• Engineers may access and determine problems existing in customers' processes, such as chemical leaks or contamination, and may recommend the shutdown of customer fabs due to unsafe conditions.

Minimum Qualifications

• BS degree in Engineering, Electronics, Physics, or Material Science.
• Less than 1 year of semiconductor industry experience preferred. (NCG Available)
• Experience with defect, metrology, and inspection tools preferred.
• Good communication skills in English.
• Clear and logical communication skills.
• No restrictions on overseas/domestic travel to locations such as Icheon, Cheongju, Gumi, Incheon, Cheonan, and Pyeongtaek.