Job Purpose
The Consultant for ICE Mortgage Technology’s Data & Document Automation solution participates through the full project lifecycle by understanding client business and technical requirements, developing solutions, configuring, and testing. The Consultant is the day-to-day resource that works with customer resources to deliver and/or consult on the overall solution.
Responsibilities
- Perform delivery activities such as analysis, design, configuration, documentation, testing, post implementation support and issue resolution.
- Provide knowledge around ICE product features and functions and make necessary best practice recommendations.
- Interact with client and demonstrate understanding of their business and technical needs.
- Facilitate sessions and drive consensus on approach and best practice solutions for ICE products.
- Lead projects to completion
- Conduct testing and training with client users.
- Work closely with the client’s project team, project team members, and internal resources such as product management, engineering, and technical support.
Knowledge and Experience
- 3+ years of experience in consulting
- Mortgage Industry operational and/or mortgage underwriting experience is a plus.
- Knowledge of loan origination solutions
- Must have excellent communication and writing skills.
- Loan Quality Control or Closing experience preferred
- Excellent at understanding the problem before solving.
- Manage time and deadlines.
- Work in a cross-team collaboration model.
- Willingness to travel up 20% to client sites as needed.
