Field Service Representative or Technician/Engineer Management:
- Manage and oversee OFCI Supplier labor management in coordination with General Contractor, Scheduling Teams, and Internal Planning Teams to align schedules and deliverables.
- Manage schedule compliance and escalations from field team to support installation and activities as required to drive efficiencies between OFCI Supplier and General Contractor
- Negotiate and manage any change orders for overtime, schedule compression and acceleration as needed.
Change Order Management:
- Lead Change Order after CDEs (Comply, Deviation, Exception)& Tech Submittals are complete with Suppliers after the OFCI is delivered at the construction site.
- Monitor and mitigate the impact of change orders to the project, and partners cross-functionally to resolve/escalate accordingly.
- Attend management meetings after delivery to ensure any change orders for additional equipment are executed promptly.
- Act as the commercial Subject-Matter Expert and prescribe the appropriate entitlement and justification for all change orders.
- Negotiate claims with detailed understanding of the contractual conditions of the General contract and the OFCI Contract, and partner with Regional claims to settle or escalate.
OFCI Management & Quality Assurance:
- Help facilitate the MEP (Mechanical, Electrical, and Plumbing)/OFCI equipment once delivered to site, including inspections and appropriate sign-offs.
- Manage the receiving process of supplier equipment on site and supplier response time to defect resolution in relation to quality issues.
- Align and maintain design changes post IFC (Issued for Construction) if needed to support design changes and costs associated with procurement and engineering teams to ensure alignment with stakeholders to drive resolution.
- Deliver and coordinate project design information, specifications, compliance documents and technical submittals (master & project level design alignment)
- Collaborate with the stakeholders wherever storage solutions are required.
Supplier Engagement & Performance:
- Manage post award site delivery scheduling, on-time delivery performance, and reporting.
- Communicate scheduling delays from OFCI/LLE (Long-Lead Equipment) equipment to relevant stakeholders.
- Oversee site specific LLE performance and collaborate with both internal and external partners to proactively resolve issues.
- Manage technical risk management of design including timelines, and service level agreements to avoid disruption to site timelines.
- Acts as liaison between Supplier, Engineer On Record(EOR), Architectural Engineer (AE), engineering and supply chain teams to execute complex post award design alignment between suppliers and Microsoft.
- Manage the stakeholder reporting on a weekly basis or monthly basis
- Embody our