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JPMorgan Securities Services - Client Product Analyst India, Maharashtra, Mumbai 779554245
24.04.2025
Job responsibilities
- Support the strategic definition and configuration of optimal solutions that address clients’ needs and objectives through collaboration with our clients and other internal teams such as Sales and Product
- Ensure all Operational issues are well recorded and remediated in partnership with local Ops teams
- Deliver compelling oral and written presentations with associated technical skills in building sales decks and training collateral
- Establish forums to coordinate across the Product Solutions team to enable a successful configuration of solutions
- Resolve relationship and account level queries of clients/fund managers
- Be the escalation point of contact for the Ops teams across the product suite taken by the client
- Keep awareness of latest product, process, business and market updates
- Implement process improvement to enhance efficiency and client satisfaction
- Enable technology adoption within the team to help reduce manual intervention
- Collaborate with wider teams across all regions to help manage efficiency through continued automation/ remediation of manual tasks
Required qualifications, capabilities, and skills
- Excellent communication skills (verbal and written); Role involves extensive coordination with senior external and internal stakeholders across lines of businesses
- Strong attention to detail, problem solving and effective escalation skills required
- Experience working with Microsoft Excel, PowerPoint, SharePoint, and Project
- Energetic self-starter with ability to navigate the firm proactively, collaborate and effectively partner with different teams and individuals
- Strong program management skills, must be organized and able to develop a project plan and break it down into achievable deliverables
- Strong collaboration skills, able to work with many different individuals and partner effectively with different groups
Preferred qualifications, capabilities and skills :
- Working knowledge on Global Custody and/or Fund Services is a plus
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