Leverage domain expertise to proactively identify and mitigate risks and lead customer expectations for successful delivery and Licensing consumption/renewal
Provide lifecycle feedback to CX Product Management and CX Success Programs Teams
Advocate for Cisco’s end-to-end CX offer strategy and roadmap to sales specialists, delivery teams, and customers.
Minimum Qualifications
Technical experience of 5+ years of relevant technical experience as Technical or Architecture lead in a customer facing consulting role.
Experience in AT LEAST TWO of the following technical fields:
Transport IP Core across large organizations (Service Provider, Finance, Public Sector, Enterprise)
Automation Environment (Cisco and Multi-vendor)
Core MPLS or Metro (Cisco XR or Industry Standard)
Controllers and Software Lifecycle
Automation Software for Networking
Software Integration API across multi vendor Solution
Cloud Architectures
Software Development and programming
Preferred Qualifications
Degree or MSc or equivalent experience and Industry Standard Certification
Experience in multi-vendor environment as a bonus.
Excellent customer interaction and presentation skills (ability to clearly communicate to different audiences and deliver a message in a concise, professional manner).
Ability to educate customers on product value and establish trusted advisor relationships across different organizational levels.
Bonus language skills (ie Arabic, French, Spanish, German, or Italian)