Identify current and future customer technical requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand product requirements
Provides product or equipment technical and engineering information by answering questions and requests
Prepares solution design by understanding customer requirements and related customer documents, and consulting with engineers, architects, and other professional and technical personnel
Develops customer's staff by providing technical information and training. Building and maintaining strong and close relations with customers by performing weekly / monthly calls and follow-ups