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Cellebrite Pre-Sales Expert 
Germany 
39230440

Yesterday

Responsibilities:

  • Identify current and future customer technical requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand product requirements
  • Provides product or equipment technical and engineering information by answering questions and requests
  • Prepares solution design by understanding customer requirements and related customer documents, and consulting with engineers, architects, and other professional and technical personnel
  • Develops customer's staff by providing technical information and training. Building and maintaining strong and close relations with customers by performing weekly / monthly calls and follow-ups
  • Manage Customer Workshops / Webinars / equipment demo’s
  • Managing RFPs and Proposals
  • Participating in trade shows
  • Engaging with internal stakeholders (R&D, Services, Operations, and product management)
  • Ensuring acceptable product implementation and use
  • Supporting end-user trials when required (including traveling abroad)
  • Providing support for internal issues raised by Cellebrite co-workers.
  • Proposing and demonstrating Cellebrite’s products as required
Requirements
  • Graduate of Engineering and/or IT courses
  • 2+ years of experience in a client-facing, pre-sales, solutions consulting, or related technical sales role
  • Fluency in written and conversational business German and English
  • Fluency in written and conversational business Polish and/or French is a plus
  • Knowledge in Hardware products and Solutions
  • Good knowledge of Operating Systems (windows and Linux) and basic networking
  • Excellent knowledge of network communications and internet protocols
  • Excellent Written and Verbal Presentation and Communication Skills
  • Ability to document technical meeting notes clearly and concisely
  • Project Management Experience would be beneficial
  • Must be Proactive within the region identifying new areas and engaging in existing accounts
  • Ability to operate effectively independently (remote working position) but equally as effective when working as part of a team to meet a common goal
  • Technical background in telecommunications, mobile devices and/or IT security and networking is a plus
Personal Characteristics
  • Strong collaboration and communication skills, leadership, organization, and the ability to work well in teams
  • Knowledge of police forensic and investigative practices is beneficial
  • Knowledge of SaaS and cloud-based solutions
  • Strong analytical skills and demonstrated creative problem-solving approach
  • Knowledge of scoping customer requirements and relating them to solution
  • Ability to travel within DACH region and on occasion internationally where required
  • Effective prioritisation and time management skills