Bank Of America Markets Support Analyst – Equity Derivatives Settlements 

United States, North Carolina, Charlotte 

777830193

Job Description:

Job Description:

This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

Responsibilities:

• Performs set-up and maintenance of core data across client, account, instrument, and agreement data, and oversees data quality within key data platforms
• Ensures transactions are completed in an accurate and timely manner
• Provides operational support for one or more activities within the lifecycle of a trade, including trade processing, trade settlement, accounting and reconciliation, lifecycle events, and collateral management
• Conducts daily monitoring of client trading activity across multiple markets, servicing clients' needs
• Completes accurate, timely clearing and settlement of trades with internal and external counterparties, including reconciliation management and governance of trade fails and breaks
• Performs tasks accurately during high volume periods in a team environment
• Identifies and flags potential risks in a timely manner
• You will be working with colleagues across various global locations, such as Hong Kong, Singapore, London or New York providing the opportunity to create solid relationships with these locations.
• You will provide technical and support in an industry leading Derivatives support function for one or more Derivatives product areas.
• Providing excellent client service to our priority clients to agree cash flows, providing all round client service to our global business
• Investigating and resolving pre and post cash settlement discrepancies and non-receipts. Undertaking cash reconciliations
• Reporting on and clearing cash breaks. Analyzing and resolving a wide variety of derivatives operations problems
• Liaising with London, Hong Kong, Singapore and New York Trade Support to resolve and call out risk and break issues
• Adding value though implementation of improvements to the system infrastructure and control environment by taking part in project and ad-hoc testing
• Preforming root cause analysis, communicating updates and critical issue to senior management and making constant effort to improve client service and efficiency.

Required Skills:

• Excellent communication and negotiation skills

• Ability to build relationships across all levels of seniority and with internal and external clients

• Excellent numeracy and analytical skills including data reconciliation and interpretation. Good level of competence in Excel and Outlook

• Excellent organizational skills with the ability to prioritize and multi-task in a high-energy environment and to learn and develop in a fast paced, high volume environment

• A keen problem solver and a thirst for process improvement combined with excellent attention to detail and accuracy

Desired Skills:

• Derivative and Custom Service Experience is desirable

Skills:

• Collaboration
• Customer and Client Focus
• Oral Communications
• Prioritization
• Active Listening
• Adaptability
• Business Acumen
• Client Management
• Data Collection and Entry

1st shift (United States of America)