Bachelor's degree or equivalent practical experience.
10 years of experience building integrations using one of more of the following languages: Python, Node.js, Go, or Java.
10 years of experience building conversational applications and contact center applications.
Ability to travel up to 50% of the time, as required.
Ability to communicate in English and Swedish for this client-facing role.
Preferred qualifications:
Experience with modern cloud architectures and technologies.
Experience in building reusable assets like demos and high level architecture as part of training and enablement programs.
Experience in responding to RFI/RFP.
Experience with contact center technologies and platforms (e.g., Avaya, Genesys, Cisco, Mitel, Twilio, Liveperson, etc.) or Cloud Contact Center solutions.