Optimove Customer Success Manager 

Israel, Tel Aviv District, Or Yehuda 

776901440

Responsibilities:

• Own overall client relationships, enabling them to unlock value from their partnership with Optimove
• Establish a trusted and strategic relationship with each assigned client
• Be a strategic connector, ensuring the right resources from Optimove and engage with key stakeholders
• Be the customer’s advocate internally by communicating requests and issues across departments
• Provide training, guidance and advice to help your clients unlock maximum value using the Optimove platform
• Communicate major product updates and releases ensuring clients enact changes

Requirements:

• Bachelor’s degree
• 1 year experience in relevant roles (customer facing) preference from software companies
• Fluent in English & Hebrew - Extremely strong presentation and communication skills
• Proactive, highly organized, with the ability to manage multiple tasks
• Fast learner who can understand and articulate technology at any level
• Rich and effective interpersonal skills
• Strong analytical skills
• Growth mindset – always pushing yourself out of your comfort zone
• Experience in technology-related fields, preferably B2B SaaS