Yotpo Customer Success Manager- French 

Israel, Tel Aviv District, Tel Aviv-Yafo 

425675160

Responsibilities :

• Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions
• Building strong relationships with clients based on your ability to earn their trust and deliver
• Proactively identifying business goals and pain points, and opportunities where Yotpo can deliver even greater value for our clients
• Analyzing key account statistics and performance metrics to identify pain points, while educating clients in order to drive performance
• Simultaneously and successfully managing multiple client relationships
• Identifying and managing opportunities to organically grow client portfolios, by delivering additional solutions and tools based on business needs

Requirements :

• Experience in a client facing role – preferably in a SaaS, e-commerce, or marketing environment
• Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle
• Hunger to work in a hyper-fast paced and ever changing environment
• Superior organization and prioritization skills, along with focused attention to detail
• Commercial savvy
• Technical attitude, including general knowledge pertaining to web, analytics and tracking, CMS platforms, and APIs
• General understanding of the digital marketing space – including SEO/SEM, Social Media, Email marketing and eCommerce best practices- HUGE advantage!
• Willingness to work Mon-Fri work week
• French – native level