Capital One Sr Director Tech Process Management ES Risk 

United States, Virginia, Arlington 

774901648

Center 3 (19075), United States of America, McLean, Virginia Sr. Director, Tech Process Management (ES Risk)

Responsibilities:

• Drive broad and complex process management assessments with a focus on process, risks, requirements and controls in Capital One’s ES Risk Office

• Provide guidance to technology and business process owners and Accountable Executives in risk management principles in accordance with Enterprise frameworks

• Ability to collaborate with technology and business process owners and Accountable Executives to influence results that have a direct impact on the company’s bottom line. This is a critical role with high visibility across the Enterprise Services’ organization and first-line risk offices and second and third-lines across the enterprise

• Drive program and process level assessments to identify related risks and mitigation plans based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction

• Possess extensive risk management experience and knowledge of technology and business processes, risks, requirements, controls and testing, coupled with a balanced approach to driving effectiveness and efficiency to enhance both business and risk management processes and programs

• Develop strategies to improve risk management, risk reporting and analysis using data and technology

• Drive collaboration with cross functional team structures and across various risk programs and business areas, including technology

• Possess extensive project delivery experience and a proven track record of driving large programs of multi-dimensional scope successfully

• Known for strong quantitative background to support data-informed decision making

• Collaborative, team player attitude with the ability to navigate and influence the organization with influence and communication skills that can positively drive transformational change, and adapt to dynamic environments

• Be a trusted advisor and drive effective and relevant Tech and Cyber risk conversations

• Assist the ES Risk leadership in delivering against their strategy and service model

• Identify and implement continual program enhancements based on industry standards and best practices related to risk management (especially technology risk) and aligned with Capital One’s strategic risk direction

• Analyze information to proactively identify risks, trends, and process improvements; supporting reporting on risk topics to management

• Stay current on emerging cyber threats and potential implications to the firm

• Stay current on the changing regulatory environment and understand the impacts to our efforts

• Assist and drive project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for Senior Management, and other governance activities.

• Write and revise documents such as policies, standards, procedures, and guidelines. Develop and enhance processes, tools, templates, and job aides. Draft, contribute to, edit, and deliver presentations that aid in the design, development, refinement, and usage of risk methods.

• Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices

• Support direction, manages expectations, and leads cross-functional teams through various initiatives, including oversight of third party resources

• Support interactions with Internal Audit and Regulatory agencies related to our work, as applicable

• Participate in and execute other special projects for the team as needed

Basic Qualifications:

• Bachelor's Degree or military experience

• At least9years of experience in Cybersecurity, Technology, Risk Management, or External Audit

• At least9years of experience planning and leading IT audits and risk assessments

• At least6years of project or process management experience

• At least6years of People Management experience

• At least4years of experience working in an Agile environment

Preferred Qualifications:

• 12+years of experience in Cybersecurity, Technology, Risk Management or External Audit, or a combination

• 12+years of experience in performing information security or technology risk identifications and assessments, such as Control Self Assessments (CSAs), or completing assessments against established industry risk frameworks

• 12+years of experience performing data analysis in support of internal risk assessments and control reviews

• 8+years of experience performing data analysis in support of cybersecurity assessments and control design in a cloud environment (preferably AWS)

• 8+years of project management experience leading cross functional projects and programs

• 5+years of Financial Services industry experience, including familiarity with regulatory practices

• Cybersecurity and technology risk or project management certifications such as Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), AWS Security certification, Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC), Project Management Professional (PMP) Certification, or Masters Certificate of Project Management (CPM)

• Excellent verbal presentation and written communication skills to confidently interact at all levels of the organization (e.g., technology or cyber organizations, enterprise business stakeholders, and executive leadership)

• Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines

• Ability to set direction, manage expectations, and lead cross-functional teams

• Consulting experience with a Big 4 firm

. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.