Microsoft AI Workforce Solution Engineer 

Taiwan, Taoyuan City 

774535310

The DIB OU will directly manage and accelerate strategic and major DIB accounts across MCAPS Americas, while also enabling growth across other OUs and SME&C.

ooking for aSolution Engineer inModern workin FY25)be at the forefront of innovation, working onprojects that

As aSolution Engineer (SE), you will play a pivotal role in helping enterpriseAI developersAI-powered stack across every stage of the development lifecycleAs a trustedapplications and agentsinto their development workflows.

Required/Minimum Qualifications

• Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience OR 3+ years technical pre-sales or technical consulting experience OR equivalent experience.

Other Requirements:

• Cloud Screening: Candidates must be able to successfully complete and pass a Microsoft Cloud background screening. Required Cloud Screenings will be administered on a recurring bi-annual basis.
• Citizenship & Citizenship Verification: This position requires verification of U.S citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

Preferred Qualifications:

• Willing to obtain and maintain aUnited States Security Clearance

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Microsoft will accept applications and processes offers for these roles on an ongoing basis.

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• Scale Copilot and Teams Customer Engagements : You will reach out to customers proactively and independently using knowledge of customer context; expertise in Copilot for Microsoft 365, Microsoft Teams Calling, Meetings, Teams Premium, and devices; depth knowledge in Frontline Worker enablement and Viva solutions; along with other technical and industry knowledge. Leading technical discussions with customers and establishing rules of engagement (e.g., role boundaries, handoff strategies) for extended teams including partners and CSU, leveraging knowledge of processes (e.g., Managed Service Provider [MSP], Managed Certified Professional [MCP]), tools, and programs (e.g., FastTrack, customer investment funding [ECIFs]) and leveraging foundational knowledge of resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites).
• Build Strategy for Copilot and Teams : You will provide strategic, technical, and partner input based on Microsoft capability at the account level, leveraging knowledge of partners, open-source solutions, and competitors in the Copilot for Microsoft 365, Microsoft Teams Calling, Meetings, devices, Teams Premium, Frontline Worker enablement and Viva solutions space. You will take knowledge of customer feedback, specific Microsoft Teams solutions, and their context in a competitive landscape and delivering core competitive knowledge back to engineering teams to enhance Microsoft Teams and Copilot capabilities and to develop compete strategies.
• Solution Design and Proof for Copilot and Teams: You will demonstrate (e.g., Architectural Design Sessions, and Proof of Concept sessions) Copilot for Microsoft 365, Microsoft Teams Calling, Meetings, devices, Teams Premium, Frontline Worker enablement and Viva products, services, and integration; presenting and applying architecture patterns for design, development, configuration, and deployment/adoption/governance planning; applying sales methodologies (e.g., MCEM); leveraging partner/customer teams as needed.
• Education: You will proactively identify learning gaps; monitoring & responding to internal tech community posts, attending community calls, sessions, hackathons, etc. Practicing expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture and demonstrating new and updated Copilot for Microsoft 365 and Microsoft Teams products and services.
• Leverage Partner Ecosystem: You will act as the liaison between the partner and team and facilitating partner resources and processes. Identifying Copilot for Microsoft 365, Microsoft Teams Calling, Meetings, Teams Premium, devices, Frontline Worker and Viva skill and resource gaps and providing feedback to internal teams.