Your role and responsibilities
Required education
Bachelor's Degree
Preferred education
Master's Degree
Required technical and professional expertise
- 3+ years experience working on z/OS mainframe
- 3+ years experience CICS system administration
- Knowledge of CICS architecture and components that make up CICS applications
- Experience upgrading or tailoring CICS
- Skill in at least one of the following programming languages: Assembler, PL/I, COBOL and JAVA
- Problem Determination skills - experience using CICS dump and trace diagnostics aids
- Ability to take leading role in Critical Situation resolution
- Ability to work within a virtual cross-functional team (teaming being an essential part)
- Strong communication skills, ability to explain complex technical information in a form consumable by non-technical people and an ability to drill down to customers requirements
- Ability to remain calm under pressure, be well organized and self-sufficient
Preferred technical and professional experience
- Prior experience using Customer Relationship Management tools such as Salesforce
- Knowledge Debugging tools (e.g. IPCS, Fault Analyzer)
- Experiences in USS, TCP/IP, SMP/E, RACF, VSAM
- Experiences in IMS, DB2, WAS, SSL, MQ, DevOps
