Airbnb Staff Analyst Advanced Analytics Risk Insights 

United States 

773763509

The Community You Will Join:

Our Payments platform organization has 2 domains:

• Payments and Commerce platform - facilitating money movement and exchange of value while also fueling growth for our business,
• Payments Compliance and Payments Risk - ensuring safe and efficient payment processing,

The Difference You Will Make:

• You are passionate about solving complex problems within the Payments, Risk and Compliance domain with data & insights; adding a new perspective to existing solutions and making business decisions based on careful and thoughtful analysis
• You are highly proficient in building and analyzing analytical frameworks, statistical models and experimentation methods to establish and communicate causal relationships
• You are a storyteller who uses complex data and insights to frame narratives to bring others along the journey
• Ability to create impact for key projects at the eTeam direct level by iInfluencing strategy and roadmap

A Typical Day:

• Generating risk and compliance analytics reports that provide insights to the right audience at the right time
• Analyzing risk and compliance data for insights and performance evaluation
• Provide regular updates and reports to management and stakeholders
• Assist with analyzing risk performance and health, triaging the issue, and provide recommendation on the best course solution and optimization
• You will collaborate on Payments teams, including both payin and payout processing to ensure smooth end to end execution.
• Assist with initiatives to optimize the end-to-end payments journey by identifying pain points, friction areas, and improvement opportunities
• Collaborate with driving Host and Guest advocacy to enhance payment experience, amplifying voices and addressing concerns with impactful and measurable results
• Assist with building new payment strategies to balance financial risk and experience for different seller segments by utilizing advanced data analytics, both internal and external, to inform strategic decision-making
• Stay abreast of industry trends, emerging technologies, and regulatory changes in the payments landscape. Proactively identify opportunities for innovation
• Oversee the day to day operations in partnership with finance
• Ensure accurate and efficient handling of payments transaction
• Monitor payment trends, identify areas for improvement and implement strategies to optimize payments processing.
• Ability to narrate a story for what problem you’re solving for and the vision you’re going after, combined with the capacity to dive into minute details
• Provide guidance to platform to maintain a robust and reliable payments infrastructure, contributing to the overall financial health of the business
• A subject matter expert on payments risk detection, Machine Learning and AI providing guidance and support to internal teams and partners.

Your Expertise:

• 10+ years of industry experience in business analytics and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research).
• Excellent problem-solving, organizational, analytical, and influencing skills
• Have experience supporting Payments team and/or have worked closely
• Expert skills in SQL and expert in at least one programming language for data analysis (Python or R). Experience with non-experimental causal inference methods, experimentation and machine learning techniques, ideally in a multi-sided platform setting
• Working knowledge of schema design and high-dimensional data modeling (ETL framework like Airflow)
• Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment - comfortable acting with minimal planning, direction, and supervision. You can identify issues both within and outside of your immediate scope, and propose solutions.
• Prior experience working with Payments Risk including Machine Learning, Transaction Risk
• Fintech experience strongly preferred, experience collaborating with external auditors
• Experience leading complex projects, leveraging ML, operations, and external vendors
• Technical chops as a data scientist or analyst
• Growth mindset that effectively balances the need to protect the community with the need to grow the community
• Global perspective and experience with global payment programs and global teams
• Operations: experience working with operations teams, making smart investments in tools and workflow processes to scale up the team
• Strong sense of urgency for and commitment to Airbnb’s mission of belonging.

Offices: United States