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Facebook UX Research Manager United States, California 772720954
17.04.2025
Over the past several years, we have observed the growth of private messaging and content consumption. Our mission is to spark meaningful relationships between close friends through creative, personalized, and immersive experiences. We're redefining messaging for people to express their feelings and maintain authentic connections across the Facebook ecosystem.Broad Impact on our UsersGlobal Reach: With over a billion users of our messaging services, you will have a unique opportunity to impact many people's lives worldwide.Daily Connections: You'll be working on a platform that facilitates countless conversations, connections, and shared experiences every day.Rapid Iteration: With a focus on user feedback, you'll have the chance to iterate quickly and realize the impact of your work.Evolving Communication LandscapeShaping the Future: As communication habits continue to evolve, you'll play a key role in shaping the future of messaging and social interaction.Addressing Global Challenges: By working on Messenger, you'll contribute to addressing global challenges like accessibility, digital literacy, and online safety.Come join us in building the future of communication in Facebook Messaging!
UX Research Manager Responsibilities
- Build and manage teams that deliver on multiple projects/programs with researchers of different disciplines.
- Consistently work under your own initiative, seeking feedback and input where appropriate, manage day-to-day activities and complex situations. Identify problems and solutions regarding escalations.
- Set clear expectations and goals for direct reports and collective team while holding individuals and team accountable for success.
- Build and develop a research toolkit that extends across all levels of complexity.
- Build relationships and successfully partner with other research teams to ensure a cohesive and cross-functional strategy for Research across Meta.
- Become a trusted, partner to product stakeholders by communicating and demonstrating the value of user research, and by delivering insights that lead to demonstrable business value.
- Partner with the recruiting organization to build collaborative teams and welcoming environments
- Provide clear, actionable feedback and support to develop and grow individuals
- work closely with under-performers to help them meet expectations.
- Determine team composition, placement decisions and hiring strategy.
- Mentor other managers (research or cross-functional) at multiple levels.
- Resource Allocation - ensure we are always focusing on the highest priority things, focusing both on the short term needs as well as looking ahead to the next big opportunity.
Minimum Qualifications
- Bachelor’s degree or significant experience conducting UX research with meaningful business impact
- 10+ years of experience conducting and/or studying research post-Bachelor’s degree
- 2+ years of experience directly managing, coaching and developing full-time researchers
- Experience directly managing across different research methodologies
- Experience directly conducting primary research (either qualitative or quantitative) end-to-end (designing, fielding, analyzing and reporting out data)
- Experience building teams over time through hiring, growing, and retaining high-functioning researchers
- Track record of translating research into business impact
- Experience working with a variety of cross-functional peers and stakeholders (product managers, data scientists, designers, engineers, policy, communications, marketing)
Preferred Qualifications
- Graduate degree
- Experience with consumer products, consumer insights, or product development
- 2+ years of UX research experience
About Meta
$163,000/year to $226,000/year + bonus + equity + benefits
Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about at Meta.
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