Be part of the Campaign Management team that is responsible for partnering with the Account Management team on revenue optimization and campaign activation activities while providing white glove service to our clients
Partner with Account Managers and vendor partners on key campaign activities inclusive of campaign packaging and asset readiness, timely campaign launches, delivery & optimization, and client reporting
Partner with external vendors to ensure timely day-to-day support, load balancing, and alignment with the Account Management team to best service our clients
Troubleshoot and escalate campaign issues for Account Managers and coordinate issue resolution with AdOps
Partner with Campaign Management Leads to coordinate workflow enhancements between Account Management and Ad Ops
Monitor vendor performance and task queue ensuring quick and accurate campaign deliverables
Review daily delivery metrics across Direct IO and Programmatic campaigns and suggest campaign optimizations.
Coordinate user feedback and suggest enhancements to Ad Ops for efficiency improvements.
Maintain current training documentation updated throughout the lifecycle of the material
5+ years of Ad Tech and/or Ad Operations experience supporting Account Management, Sales, Ads Policy/Quality, or Product/Engineering Teams
Well-versed in Campaign Trafficking and Execution, including Order and Creative trafficking, Quality Control, Campaign monitoring, pacing, troubleshooting, billing, and reconciliation
Experience supporting Direct IO, Programmatic Guaranteed and PMP deal types
A background in Advertising Systems and Tools (CRM, OMS, DSPs, Ad Servers, Task Management, Reporting, etc.)
Comfortable working with cross-functional teams, including Account Management, Ad Ops, Ads Policy, Product, and Engineering
Experience interacting with outsourced vendors and managing the vendor's tasks of campaign setup and management, including but not limited to deal set up, trafficking, QC, and reporting
Demonstrated ability to operate effectively in ambiguity and willingness to pivot as needed
Excellent verbal and written communication skills and exceptional attention to detail
Fluent in English, additional languages are a plus
Experience supporting multiple regions and timezones
Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $70,000 - $420,000.
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