JPMorgan Customer Service Advisor 

United Kingdom, Scotland 

771481173

Job Responsibilities:

• Build great relationships with customers to provide excellent service to our customers
• Think quickly, critically and provides solutions to meet our customers needs
• Demonstrate a collaborative approach, working together with your team to improve overall customer satisfaction
• Educating and helping customers with our digital app, and their mobile banking

Required qualifications, capabilities, and skills:

• Good in collaborating with others and helping the customers
• Strong communication skills
• Experience in working in a dynamic environment
• Critical thinking and problem solving skills
• Team player and brand ambassador
• A passion to learn and self-develop

Preferred qualifications, capabilities, and skills:

• Previous experience working within a customer service environment, ideally from hospitality, retail and telephony based roles
• Experience building relationships with customers and providing exceptional service

Our working patterns are 35 hours per week and can be offered across 4 or 5 working days. We offer a variety of shift patterns between 6.30am and 10.30pm, 365 days per year.