Cisco XDR Incubation Solution Engineer 

United States, Georgia, Atlanta 

770370255

The application window is expected to close on: July 2, 2025

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Together we build for the future by crafting simple solutions for sophisticated problems. And that’s why we’re the most loved and trusted name in security.

Selling and Customer Engagement:

• As a trusted advisor, engage with customers through the MEDDPPIC sales process to understand their security needs and ensure the alignment of those needs to the values of Cisco's XDR solution.
• Deliver technical product presentations along with Sales Reps via web conferencing or in the field to prospective C-level audiences/decision makers and position the value of Cisco's XDR solution effectively.
• Build and conduct enablement workshops.
• Guide customers through XDR Proof-Of-Value engagements with mutually agreed-upon success criteria.
• Respond to RFPs/RFIs.

Cross-Functional Teamwork:

• Work closely with Business Units, Product Engineering, and Go-To-Market teams to ensure seamless integration and delivery of value-driven solutions.
• Participate in strategic account planning and customer experience discoveries.
• Assist in the delivery of technical training modules to new team representatives, including ongoing training to the sales/partner teams.
• Promote and enable the wider Cisco SE and Channel Partner SE teams in the region.

Technical Expertise:

• Act as the highest field escalation resource for the SE team and potential prospects for technical product questions, trials, and pre-sale customer issues during the sales cycle.
• Provide deep technical insights into security operations, incident handling, network detection and response, endpoint detection and response, as well as other supporting security tools and practices.

• 7+ years of experience in a pre-sale Sales Engineering or post-sales Customer Support role.
• Deep understanding of competing and market-leading XDR NDR (Network Detection & Response), EDR (Endpoint Detection & Response), SIEM (Security Information and Event Management), and Email Detection & Response products and solutions, including real-world experience with any of the following: Crowdstrike, Juniper, Microsoft, Proofpoint, SentinelOne, Palo Alto.
• Comprehensive understanding of security operations, incident response, threat hunting
• Solid grasp of LAN, WAN, and Cloud networking protocols and technologies, including switching, routing, and security.

• In-depth knowledge of Incident Response methodologies, Security Operations, and Threat Hunting, Automation workflows, and playbooks.
• Demonstrable experience with scripting languages such as Python, and API frameworks such as REST/SOAP.
• Demonstrated ability in a customer-facing role working directly with Security Operations or Network Operations teams utilizing network, endpoint, or cloud security products or services.
• Advanced level Security technology certifications (e.g., GIAC-based Certs or CEH types).
• Advanced level network technology certifications (e.g., CCIE, CCSP, JNCIE).
• Experience with Splunk, Splunk Enterprise Security, Splunk Attack Analyzer.
• Bachelor's degree in Computer Science/Information Systems OR equivalent.