Boston Scientific Deskside Tech III 

United States, Indiana 

77014852

Your responsibilities will include:

• Organizes and performs Installation, Move, Add, Changes (IMAC) of application, computer, phone and other hardware.
• Troubleshoots and repairs issues related to phone, computer, peripherals, printer, application and Operating Systems.
• Creates and maintains database entries in Remedy Asset Management to accurately track Information Technology assets.
• Plans, tests, and partners in the roll-out of new applications, hardware, Operating Systems and infrastructure equipment.
• Performs hardware and software compatibility tests for monthly/quarterly security patching, application and Operating System updates.
• Maintains, develops and installs network infrastructure equipment and implements necessary changes.
• Provides guidance and technical expertise for users related to system or software related purchases and provides ad-hoc user training and instruction on computer hardware and applications.
• Supports site internal customers at the IT eBar
• Supports MS Azure, Intune, Autopilot, and Operating Systems updates.
• Uses ServiceNow system for IT ticket tracking of end user issue and resolution
• Supports and uses IT Knowledge Base in Service Now
• May be responsible for server administration, storage back-up and other data center activities as needed.

Required qualifications:

• 3 Years with Associate in Arts degree/diploma, or an equivalent combination of education/work experienceAn equivalent combination of education/work experience

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.