Uber Knowledge Specialist 

United States, West Virginia 

769450901

What You'll Do

Cross-functional partnership:Maintain a close partnership with knowledge program specialists and key stakeholders to constantly ensure accuracy, relevancy and quality of content

Maintain understanding of knowledge base processes:Stay up to date on the processes and programs that you are creating knowledge updates for in order to retain high levels of expertise

Effectively manage and prioritize steady stream of content requests from multiple departments with short, frequently changing timelines

Basic Qualifications

• Minimum of 1 year relevant work experience in technology/information technology
• Minimum 1 year of writing and editing experience in a professional role, preferably in a digital environment

Preferred Qualifications

• Bachelor’s degree
• Working in a fast-paced or customer support environment would be an advantage
• Experience writing or editing copy in a professional environment for internal and external users (and the ability to know the difference)
• High level of organization, accuracy and attention to detail, with a self-starter attitude
• Familiarity with Enterprise Content Management Systems (CMS)

For Chicago, IL-based roles: The base hourly rate amount for this role is USD$27.25 per hour.

You will be eligible to participate in Uber's bonus program, and may be offered other types of comp. You will also be eligible for various benefits. More details can be found at the following link .