PayPal Sr Product Manager ServiceNow 

India, Karnataka, Bengaluru 

767767680

What you need to know about the role-
You will lead product management activities through the disciplined use of product sense, execution, measurements, and prioritization to build and optimize solutions for complex business issues, mainly using the ServiceNow platform. By examining business needs through a product lens, you will identify and implement new capabilities across the enterprise.

Essential Responsibilities:

• Performs SaaS and enterprise-wide applications assignments using specialized enterprise systems knowledge and developed business expertise
• Leads enterprise-wide applications projects and/or programs within PayPal with moderate scope impacting information technology or enterprise systems functions
• Analyzes, evaluates, and makes decisions within general parameters under broad supervision
• May act as an enterprise systems resource for entry level and developing colleagues

Expected Qualifications:

• 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Your day to day

In your day to day role you will:

• Create and maintain a backlog of ServiceNow development requests using ServiceNow’s Demand Management and Strategic Planning Workspace application.
• Conduct application design sessions with stakeholders to ensure business requirements are met while protecting the platform from technical debt.
• Coordinate the implementation, testing, and deployment of new capabilities and enhancements while adhering to PayPal’s strategic planning lifecycle and SDLC.
• Bridge the gap among the different departments involved in successfully enabling your products, including business process owners, engineering, development, information security, and operations.

What do you need to bring

• Bachelor’s degree OR appropriate combination of education and experience
• 5+ years’ experience in business analysis, product management, metrics and reporting, platform-based process management, or other relevant experience
• Hands-on experience and expertise in a primary domain such as: IT Service Management (ITSM) or IT Operations Management (ITOM)
• Certified Implementation Specialist (CIS) in ITSM or related domain

Our Benefits:

Any general requests for consideration of your skills, please