Rapyd Help Desk Specialist - Student Position 

Israel 

767691462

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Rapyd is looking for a Helpdesk Specialist for a student position.

Responsibilities:

• Supporting users in multi-region environments, amp and worldwide teams
• Managing users and permissions of cloud-based products
• Mastering, deploying and supporting the latest technologies
• Onboarding and offboarding process
• Managing computers and peripheral equipment

• At least 3 semesters (1.5 years) left until graduation
• At least 1 year of experience as a Help Desk specialist in a cloud-based environment
• Experience in handling employee requests through a ticketing system
• Excellent understanding of computer systems and hands-on experience with installing and maintaining peripheral equipment
• Experience supporting Macs
• Fluent in English
• Service-oriented, patient and independent
• Fast learner
• Good understanding of cloud environments – advantage
• Familiarity with G suite – advantage
• Basic scripting skills (Powershell, Bash or Python) – advantage