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Amazon DCO Manager DCC Communities 
United States, Oregon 
766828072

24.08.2025
DESCRIPTION

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This role is onsite and located in Boardman, OR.Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:Prioritize and assign trouble tickets to data center technicians and operators
Recruit and train data technicians to ensure appropriate staffing levels
Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
Fast learn or act as the subject matter expert across all aspects in data center operations
Ensure all operational KPIs and metrics are being measured and metManage Large Scale Events (outages) and act as the call leader
Manage and improve the work-flows and through-put for data centers operations
Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
Maintain the on-call schedule coordinating absence and vacations
A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

BASIC QUALIFICATIONS

- 2 years of experience managing people experience participating in on-call rotations, and providing after-hours support in an environment that operates 24/7.
- 2 years providing performance management, coaching, feedback, goal setting
- 2 years of experience with Networking, or Computer hardware.


PREFERRED QUALIFICATIONS

- Experience managing people in technical roles.
- In-depth hardware architectures knowledge and troubleshooting experience
- Experience with system management tools and client/server environments
- Technical writing experience
- Prior data center management experience