Citi Group VP - Project Management Lead C13 Hybrid 

United States, Florida, Tampa 

766563173

Job Description

• Citi's Treasury and Trade Solutions (TTS) provides a wide range of financial solutions.
• The Onboarding team integrates clients onto these TTS services.
• The Onboarding Transformation team streamlines the client onboarding process, focusing on speed, digitalization, simplicity, and innovation.
• The Transformation Program Lead manages onboarding readiness for new product launches and enhancements.
• This role also leads onboarding process improvements and maintains relevant materials.
• Collaboration with Product, Onboarding operations, service teams, and senior stakeholders is crucial for success.

Key Responsibilities:

• Responsible for transformation of the processes and capabilities to instil global standard for consistent client experience and optimal business process
• Facilitate meetings with partners to understand change pipelines and liaise with technology to analyse and proactively seek process

improvements through automation.

• Evaluate new product launch and enhancement initiatives ensuring alignment with organization automation and control strategy.
• Assess onboarding and operational risks, demonstrating consideration for the firm's reputation and safeguarding clients and assets,

driving compliance with applicable laws, rules, regulations and adhering to policy.

• Create and maintain Onboarding materials with relevant stakeholders driving defined design principles and best practices.
• Adoption management - drive awareness to Onboarding teams globally and define KPIs defining success.
• Project / Program Governance / Risk Reporting & Remediation Oversight, partnering with Product & Tech stakeholders.
• Partner with senior business leaders and a widely distributed global community to define and implement solutions
• Define and drive training for new product launches and enhancements.

Knowledge & Experience:

• Knowledge of Payments and Receivable products and overall understanding of customer’s banking needs.
• Proven track record delivering complex technology, change management & process re-engineering programs and business analysis
• Project or Program Management skills
• Ability to leverage organizational network to deliver material results.
• Excellent interpersonal & communication skills.
• Strong partnership orientation – proven ability to overcome challenges with partners

collaboratively & hold partners/colleagues to account for accurate delivery.

• Flexibility – ability to manage a large & varying workload (i.e., volume, complexity & composition)
• Strong Risk and Control awareness and analytical approach
• Results orientation, strong execution skills
• Attention to detail & diligence
• Highly energetic & positive with a proven ability to work independently (self-starter).

Qualifications

• 6+ years’ experience in related field
• Bachelors/University degree
• Project Management Certification (PMI)- Desired
• Process Re-engineering (Lean Six Sigma)- Desired
• Proficient in Spanish- Desired

Anticipated Posting Close Date: