Job responsibilities:
- Train in all aspects of Print and Embossing Department
- Utilize various types of equipment/machinery as assigned
- Perform thorough quality checks on statements and produced cards to identify and address any errors or inconsistencies
- Identify and resolve complex issues that may arise during production, including equipment malfunctions or data discrepancies
- Complete work in a timely manner to meet our Service Level Agreements
- Promote strong internal controls through proactive identification and communication of issues
- Review production data to identify trends, areas for improvement, and potential risks.
- Ensure adherence to all relevant regulations and internal policies and standard operating procedures regarding statements and card production
Required qualifications, skills and capabilities:
- Ability to lift and transport heavy materials (50-70 lbs) and manage 200 lb supplies using industrial carts
- Proficiency in adhering to detailed instructions and procedures with precision, ensuring minimal deviation from established guidelines and protocols
- Capable of quickly adjusting to changes in the work environment, including responding to daily directives from leadership, adapting to updates in standard operating procedures, and integrating new technology
- Strong team-oriented mindset with excellent interpersonal skills, facilitating positive interactions with both internal and external stakeholders on a daily basis
- Effective at prioritizing daily tasks based on client Service Level Agreements to ensure timely and efficient service delivery
- Active participates in maintaining a clean and organized departmental work area to support operational efficiency
- Open and adaptable to cross-training opportunities, with a willingness to learn and take on responsibilities across multiple departments
Work Schedule:
Sunday night - Friday night 10:00 pm - 8:30 am
Shift differential:
This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.