As anOperations Manager, you will play a critical role at the intersection of strategy, analysis, on-the-ground execution, and innovation. You will directly contribute to Uber Eats' growth by working on high-impact projects and collaborating with local and international teams.
Restaurant Operations:Enhances the end-to-end experience for our restaurant partners, from onboarding to retention.
Continuously optimizes the logistical performance of our platform, ensuring safety, reliability, efficiency, and quality 24/7.
Strategic Project Management
You will be responsible for high-impact projects from start to finish, including defining goals, executing plans, and tracking KPIs. You will coordinate with local and international stakeholders (Product, Legal, Comms, City Ops, etc.) to ensure fast and aligned execution.
Process Optimization and Tool Development
You will design scalable processes and efficient tools to improve the experience for our users and partners. Examples include:
Automating promotional campaigns
Developing safety or equipment initiatives for couriers
Reducing friction during onboarding
Fighting fraud by defining dynamic rules
Advanced Data Analysis
With privileged access to data, you will lead your projects through in-depth analyses. You will build your own dashboards to monitor results, identify optimization levers, and make data-driven decisions.
You will act as the bridge between the realities of the French market and the Product teams based in San Francisco, New York, and Amsterdam. Your role will be to communicate market needs, prioritize product improvements, and ensure smooth rollout of new features.
Desired Profile
You have at least 2 years of professional experience, ideally in a startup, strategic consulting, finance, or a demanding analytical environment.
You are bilingual in French and English, comfortable both written and spoken, for daily collaboration with international teams.
You have excellent analytical skills and a strong affinity for data. Proficiency in SQL is a plus.
You enjoy building, structuring, and optimizing processes with a focus on efficiency and scalability.
You are autonomous, detail-oriented, results-driven, and thrive in a fast-paced, constantly changing environment.
* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to .
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