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Tesla Aftersales Support Specialist Netherlands, North Holland, Amsterdam 762914994
10.04.2025
What You’ll Do What You’ll Bring
- Provide world class customer service to our commercial customers
- Promotes and drives continuous improvement of the ordering flow to accomplish rapid parts fulfillment
- Identify and report patterns on recurring issues and propose appropriate resolutions and improvements
- Identify and implement initiatives for tactical optimization of daily operations, process and systems for efficiency of transport, warehouse or service center capacity
- Operate our various systems to track the health of order fulfillment
- Demonstrated excellent communication skills, including ability to express well-reasoned, independent thought. Natural ability to speak and write effectively
- Able to communicate, read and write effectively in English. Other European languages a plus (i.e. Italian, Spanish, Norwegian, German, etc.)
- Courage to take action and or speak up when things are not going as planned or if you see a better way of doing it
- Strong multitasking skills with the ability to adapt to change in scope, timeline, or focus without sacrificing execution
- Automotive experience and familiarity with vehicle mechanics a plus
- Proficient in Microsoft Office and proven ability to learn new systems quickly
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