In this role, you will:
- Support in performing a variety of loan documentation duties on moderately complex loans to ensure compliance with company's policies and procedures for loan products.
- Perform loan documentation for moderately complex loans.
- Process and close for loan products.
- Interpret Loan Documentation policies while analyzing applicant, property, and documentation, ordering all required verifications, documentation, and subsequent follow ups.
- Receive direction from Loan Documentation supervisor and escalate non-routine questions.
- Manage an assigned pipeline of loans and provide guidance and training to other Loan Documentation individuals.
- Interact with immediate Loan Documentation team and functional area on routine process.
Required Qualifications:
- 2+ years of customer service, loan administration, collections, or sales environment experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
Desired Qualifications:
- Loan operations experience.
- Financial services industry experience.
- Exposure to Wells Fargo Small Business Lending Operations systems such as: CPS, FDR, or BCS, BLAST and ICMP.
- Ability to analyze applicable policies and procedures to ensure financial integrity of customers.
- Ability to address and resolve complex customer issues.
- Excellent verbal, written, and interpersonal communication skills.
- High attention to detail and accuracy skills.
- Strong telephone etiquette skills.
- Ability to multitask.
- Ability to exercise independent judgment and creative problem-solving techniques.
- Ability to achieve high production and quality standards.
- Ability to act as a subject matter expert.
Posting Locations:
- 2800 South Price Rd, Chandler, AZ 85286
Job Expectations:
- Ability to work a hybrid schedule, at least 3 days a week working in office.
- Ability to work weekends and holidays as needed or scheduled.
- Ability to work additional hours as needed.
18 Feb 2025
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.