EY Assistant Manager - Learning & Development- Gurgaon 

India, Haryana, Gurugram 

761710990

CBS - TAL - Learning:

Across these teams, you'll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, and communities.

Learning Need assessment & creating calendars

• Assisting in Interacting with various stakeholders understanding the learning priorities for the year
• Interacting with learning SPOCs and collating requirements
• Assisting in providing solution to new requirements
• Creating yearly/ quarterly calendars

L&D budgeting & planning

• Assisting in creating learning budget basis learning priorities and requirements

Project manage learning initiatives/programs

• Work back with the deployment L&D Associates to ensure smooth deployment per plan and monitor deployment to ensure timely escalations and troubleshooting in case of any challenges
• Ensure timely creation of new courses on SuccessFactors (LMS)
• Liaise with business to create business cases and ensure the business need is adequately captured for all external trainings
• End to end monitor the external trainings to ensure smooth deployment and timely escalate any delays/ challenges
• Review learning MIS for accuracy and analyse MIS for trends (positive or adverse)
• Create and publish dashboards
• Propose innovative ideas/ solutions that support the learning strategy and implement
• Build collaterals and manage branding and post branding for Marquee programs as required
• Provide inputs for various newsletters, internal reviews, etc.

Stakeholder Management:

• Interact with various learning SPOCs/ stakeholders and build relationships
• Timely report/ escalate challenges to stakeholders
• Interact with other SSL, Cross SL and FWL learning teams. Share and leverage best practices wherever possible

Business Awareness:

• Develop good knowledge of business to understand business requirements
• Stay abreast with changes in business to be able to proactively provide required solutions

Facilitator Management:

• Maintain and build internal and external SME/trainer pool or database
• Assist in identifying trainers (internal/external) for various learning programs

Participant Management:

• Identify right target audience for various learning programs
• Drive participation

Facilitation:

• Emerge as a key facilitator for learning programs

Vendor Management:

• Timely communicate new vendor requirements to the operations team
• Assist in first level screening of vendors and trainers- in case of external vendor-led programs
• Liaise with business for vendor selections
• Monitor performance to ensure only trainers with high feedback scores are used continuous

Content Management & Strategic projects:

• Assist in building and updating content as and when required
• Assist in strategic projects as and when required

Skills and attributes for success:

• Strong planning and problem-solving skills
• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
• Excellent verbal and written communication skills
• Comfortable with presenting to and influencing a variety of stakeholders across the organization

Qualification

• Graduation or Post Graduation in Business Administration/Commerce/HR
• Additional certification will be an added advantage

Experience

• Learning and Developmnet experience for 7-8 Years
• People Management experience will be an added advantage

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.