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EY Assistant Manager - HR Operations CBS TAL Learning Gurgaon 
India, Haryana, Gurugram 
115221533

17.07.2024

Requisition Id : 1517175

CBS - TAL - Learning :

Across these teams, you'll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, and communities.


Your key responsibilities

Technical Excellence


Support the deployment of learning curriculum across India
Strong attention to detail in a highly dynamic and changing environment
Work on compliance-related parameters with zero defects, like Cost Provisions, Class completion, Training policy guidelines, contracts, and other internal/legal requirements.
Analysis of financial MIS and identifying the areas of improvement and suggest initiatives to address them or share a point of view on them.
Steering process improvement initiatives based on the learnings we had from the situations faced and aim at providing sustainable methods
Represent India as Regional LDC and liaise on EMEIA Learning initiatives and attend the monthly or weekly calls as appropriate
Liaise with external vendors and facilitators and support overall coordination of the learning programs
Overall organization of India learning events: source venues, book accommodation, training rooms, and facilities, make arrangements for social events, organize course material production, brief and support facilitators prior and during the event.
Monitor registrations, review the Joining instructions for participants and facilitators, and review participant and facilitator feedback surveys.
Execute contracts and capture event costs, collect and perform quality review of invoices, ensure the actual spend is within the budget.
Collect/analyse event feedback and work with L&D Program Manager and India Advisory Learning leader to identify areas for improvement.
On-site support at the events: ensure all training resources (technical equipment, handouts, materials etc.) are ready, working and available at start of event, support facilitators with the course kick-off, on-site support during plenary sessions, liaise with the hotel & external vendors.


Skills and attributes

To qualify for the role you must have
Qualification

A Graduate or Master’s degree (preferably an MBA)
At least 4-5 years of significant experience of working in a professional services firm or MNC environment
Experience with facilitation is preferred but not mandatory
Experience in a similar role would be preferable


Experienced, well-organized professional with the ability to prioritize issues and work effectively to deliver seamless events in coordination with busy client facing stakeholders.
Strong attention to detail and diligence at daily work.
Event management / coordination experience is essential
Attention to deadlines & continuous follow up
Strong ability to manage multiple projects in parallel
Should poses project management skills
Experience to manage team and coach them
Proactive, orientation on results as well as building relationships.
Excellent interpersonal and communication skills at all levels, client oriented approach, patient and willing to respond to any queries, ability to flex the communication style to reflect work at multicultural environment and diverse stakeholders groups
Strong spoken and written English
Willingness, availability and flexibility to travel.
Team player who is robust, confident and has a - can do- attitude.
L&D background and knowledge of L&D policies and tools a strong advantage.


What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.

What we offer

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.