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Monday Customer Advocacy Marketing Lead United States, New York, New York 761638855
11.08.2024
monday.com is one of the fastest-growing SaaS companies in the world, which means our employees have the opportunity to grow with us. We embrace and encourage initiative, innovation, and accountability at all levels — to fuel the company’s continued success.
About The Role
monday.com is one of the fastest-growing SaaS companies in the world, which means our employees have the opportunity to grow with us. We embrace and encourage initiative, innovation, and accountability at all levels — to fuel the company’s continued success.
- Develop and execute a comprehensive customer advocacy strategy
- Coordinate the value derived from customer events; ensuring maximum impact and return on investment
- Determine key performance indicators (KPIs) to track the success of the advocacy program
- Identify and recruit high-potential customer advocates
- Create and manage advocacy processes that lead to testimonials, case studies, reference programs and speaking opportunities
- Facilitate customer participation in events, webinars, and other marketing activities
- Track and measure the impact of advocacy efforts on brand awareness, customer satisfaction, and revenue growth
Your Experience & Skills
- 5+ years of marketing experience, preferably in customer advocacy or reference programs
- 1+ years of management experience
- Proven ability to think strategically, execute campaigns, and track results
- Strong interpersonal and communication skills, with executive presence
- Experience using tools like Salesforce, ReferenceEdge, or similar CRM and advocacy platforms
- Sales background or experience working closely with sales teams is a plus
What monday.com can offer you:
- Opportunity to join a well-funded, proven company with big ambitions, competitive salary and benefits package, bonus potential, and eligibility to take part in the company equity incentive program
- An amazing company culture that values transparency and collaboration while never forgetting to have fun while we work!
- Monthly stipends for food, wellness, and commuter/remote work
- Fully dedicated learning and development team that provides opportunities for our employees to hone and gain new skills
- Award-winning work environment - named a “Best Place to Work” by BuiltIn as well as “Great Place To Work” certified
- We foster diversity, inclusion, and belonging through our Employee Resource Groups in addition to providing access to resources and education to support our team, facilitate conversations, and encourage understanding
- A global work environment with employees in Tel Aviv, New York, San Francisco, Denver, London, Kiev, Sydney, São Paulo, and Tokyo
Visa sponsorship for this role is currently not available.
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