Microsoft Technical Program Manager 

United States, Washington 

761603645

Required/Minimum Qualifications

• Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 1+ year(s) experience managing cross-functional and/or cross-team projects.

Other Requirements

• Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft background and Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Additional or Preferred Qualifications

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.
• 4+ years experience managing cross-functional and/or cross-team projects.
• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos.
• Experience working in cross-functional and/or cross-team programs and projects including securing buying, driving accountability and delivery OKR-measured results both as an individual and within a team.
• Efficient written and oral communication skills at all organization level.
• Ability to implement new processes and secure buy-in from a cross functional team.
• Experience with cloud infrastructures like Azure or AWS
• Experience with reporting and data analysis systems & platforms (e.g., Power BI, SAP, etc.).

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:Microsoft will accept applications for the role until July 21, 2024.

• Conduct Data Analysis & Deliver Data Visualizations
• Collect performance metrics and KPIs to identity opportunities for livesite improvement and to surface business objectives and key results (OKRs).
• Mine data sources and develop data visualizations that drive improvement in operations.
• Drive Process Innovation & Learning
• Identify and drive implementation of automated solutions to make livesite process more efficient.
• Foster a learning culture by leading learning sessions to review service disruptions and drive adoption of new livesite processes for continuous improvement. Stakeholder and Relationship Building
• Build, develop and maintain highly collaborative and effective working relationships with key stakeholders to foster cooperation and continuous feedback loops.
• Manage multiple customer and partner engagements.

• Embody our