Microsoft Senior Account Executive - Public Sector 

Taiwan, Taoyuan City 

7611298

The Senior Account Executive - Public Sector

Required/Minimum Qualifications

• 6+ years of sales and negotiation experience with year-over-year growth
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 4+ years of sales and negotiation experience or related work or internship experience with year-over-year growth
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 3+ years of sales and negotiation experience or related work.

Additional or Preferred Qualifications

• 8+ years of technology sales and negotiation experience with year-over-year growth
  • OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 6+ years of sales and negotiation experience or related work or internship experience with year-over-year growth
  • OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 5+ years of sales and negotiation experience or related work.

Digital Account Management IC4 - The typical base pay range for this role across the U.S. is USD $36.44 - $79.62 per hour. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $60.96 - $86.11 per hour.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:

Customer Engagement

• Establishes and maintains customer engagements; maximizes value of customer contact. Documents and synthesizes customer contacts for maximum effectiveness. Coaches others on customer relationships and engagement. Maintains breadth and depth of customer relationships and increases level of customer contacts. Maintains contacts across lines of business. Implements tiered approach to cadence and depth of contacts. Breaks through to new contacts in new accounts and creatively builds customer engagement. Advocates for customers (voice of the customer) within the organization/Microsoft. Serves as central point for all customer communications; manages relationships on behalf of the customer; delivers value-based solutions for customer. Introduces different resources based on customer contacts; correctly aligns resources (e.g., partners, v-team). Reaches out to and engages with customers through digital channels (e.g., social selling, audio, video).

• Conducts background research on existing customers. Captures and shares internally and externally key learnings about customers, history, and interest. Understands customer business and desired outcomes. Uses available digital tools to conduct and compile research. Applies lessons learned to future research. Relates customer priorities to Microsoft priorities and strategy. Demonstrates knowledge across industry and takes relevant use cases to customers. Creates constructive tension with customers to challenge thinking and develop deeper customer engagement. Surfaces customer organization structure to identify decision makers. Leverages partners and v-teams to understand customer landscape and build on relationships with customers. Manages relationships inclusive of customers, partners, and internal and external

  stakeholders. Applies lessons learned to future research. Provides guidance on best practices to others.

Account Management

• Collaborates with others, both internally and externally to Microsoft in order to achieve revenue targets. Manages key stakeholders to meet critical deadlines. Orchestrates strategic conversations internally or externally to match teams and resources to customer needs and to streamline customer experience. Cultivates resources for ongoing collaboration and future engagements. Provides insights across the organization; identifies and solicits resources needed for success.
• Conducts analyses into what customers are using versus needs. Identifies resources (e.g., v-team orchestration) and partner solutions to help customers derive value from existing Microsoft investments.

Maintain Product and Solution Expertise

• Consolidates and shares best practices with others; uses knowledge to engage with customers and with internal teams. Completes required training and certifications in a timely manner; develops and implements personal development plan. Develops and maintains industry solution expertise.

Deliver Results Through Teamwork

• Partners and collaborates with other teams on related deliverables, and leverages others in relevant work streams.

Other

• Embody our and