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JPMorgan Senior Revenue Optimization Product Associate 
United States, Texas, Plano 
760465798

Yesterday

Job responsibilities
  • Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
  • Considers and plans for upstream and downstream implications of new product features on the overall product experience
  • Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
  • Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
  • Writes the requirements, epics, and user stories to support product development
  • Collaborate with internal stakeholders to identify and develop new product billing opportunities that align with customer needs and market trends through comprehensive user research and discovery.
  • Assess and plan for the internal and external impacts of new product features on the overall product experience.
  • Support the collection and analysis of user research, journey mapping, and market insights to inform the strategic product roadmap and identify valuable product features for customers.
  • Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development lifecycle.
  • Develop detailed requirements, epics, and user stories to guide product development.
  • Take end-to-end responsibility for assigned deliverables, including presenting findings to senior leadership; Lead individual efforts in tactical and strategic billing enhancements and implementations; Develop and manage billing and revenue analytics to ensure accurate and comprehensive billing of products and services.
Required qualifications, capabilities, and skills
  • 3+ years of experience or equivalent expertise in product management or a relevant domain area
  • Proficient knowledge of the product development life cycle
  • Experience in product life cycle activities including discovery and requirements definition
  • Developing knowledge of data analytics and data literacy
  • In-depth knowledge of the Merchant Acquiring industry, operating principles, and procedures.
  • Confidence in engaging and presenting to C-Level executives (written and verbal).
  • Extensive experience in analytical research related to problem-solving.
  • Proven track record of successfully managing cross-functional projects from initiation to completion.
  • Ability to quickly learn and adapt to new topics, ask insightful questions, and present findings clearly in a fast-paced environment.
  • Advanced proficiency with MS Office Suite with a high emphasis in PowerPoint, Excel and other business-related database program.
Preferred qualifications, capabilities, and skills
  • Bachelor’s degree in Business Administration, Accounting, Finance, or a related field preferred, with 5+ years of experience in the Merchant Services Industry.
  • Analytical approach to problem-solving, with the ability to assess technical landscapes, recognize patterns and opportunities, and propose creative solutions. Contribute to business cases for proposed solutions, work with deadlines, and adapt to unexpected demands.
  • Understanding of legal and regulatory parameters related to billing, with a strong commitment to maintaining a robust controls environment. Identify revenue opportunities, key risks, and mitigants to those risks.