Job responsibilities
- Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
- Considers and plans for upstream and downstream implications of new product features on the overall product experience
- Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
- Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
- Writes the requirements, epics, and user stories to support product development
- Collaborate with internal stakeholders to identify and develop new product billing opportunities that align with customer needs and market trends through comprehensive user research and discovery.
- Assess and plan for the internal and external impacts of new product features on the overall product experience.
- Support the collection and analysis of user research, journey mapping, and market insights to inform the strategic product roadmap and identify valuable product features for customers.
- Analyze, track, and evaluate product metrics, ensuring alignment with time, cost, and quality targets throughout the product development lifecycle.
- Develop detailed requirements, epics, and user stories to guide product development.
- Take end-to-end responsibility for assigned deliverables, including presenting findings to senior leadership; Lead individual efforts in tactical and strategic billing enhancements and implementations; Develop and manage billing and revenue analytics to ensure accurate and comprehensive billing of products and services.
Required qualifications, capabilities, and skills
- 3+ years of experience or equivalent expertise in product management or a relevant domain area
- Proficient knowledge of the product development life cycle
- Experience in product life cycle activities including discovery and requirements definition
- Developing knowledge of data analytics and data literacy
- In-depth knowledge of the Merchant Acquiring industry, operating principles, and procedures.
- Confidence in engaging and presenting to C-Level executives (written and verbal).
- Extensive experience in analytical research related to problem-solving.
- Proven track record of successfully managing cross-functional projects from initiation to completion.
- Ability to quickly learn and adapt to new topics, ask insightful questions, and present findings clearly in a fast-paced environment.
- Advanced proficiency with MS Office Suite with a high emphasis in PowerPoint, Excel and other business-related database program.
Preferred qualifications, capabilities, and skills